FAQ

VULCAN™ Gas Catalytic Systems have been renowned for over 25 years for their expert design and scientific reliability. Our commitment to customer service and continuous improvement ensures sustainable growth while delivering reliable, USA-built equipment.

As the sole authorized global provider of Sales, Service, and OEM parts for Heraeus Vulcan Catalytic™ products, VULCAN™ IR Systems offers unparalleled expertise and support. Being employee-owned and operated further emphasizes our dedication to quality and customer satisfaction.

Yes, absolutely. Our refurbishment service offers a cost-effective solution without compromising on quality. Using only OEM parts, we refurbish and re-certify VULCAN IR panels, ensuring optimum performance and immediate results.

Certainly. Our PLATINUM-infused catalyst is available for order as a direct replacement, even for competitor models, providing a global solution for your needs.

Inconsistent finishing results are often caused by contaminated heater panels rather than application processes or line speeds. Our full or partial remanufacture service restores heater panels to peak OEM performance, addressing issues such as dust, powder, and paint drift contamination.

We conduct comprehensive testing utilizing your product and project parameters before offering any final solution. This ensures that our offerings are specifically engineered to meet your requirements and guard against costly mistakes.

Absolutely! Our open invitation policy encourages interested parties to attend testing phases, ask questions, and participate in discussions. This hands-on experience not only enhances understanding but also helps in making informed business investments with realistic expectations.

What makes VULCAN™ Gas Catalytic Systems stand out?

VULCAN™ Gas Catalytic Systems have been renowned for over 25 years for their expert design and scientific reliability. Our commitment to customer service and continuous improvement ensures sustainable growth while delivering reliable, USA-built equipment.

How does VULCAN™ IR Systems differ from other providers?

As the sole authorized global provider of Sales, Service, and OEM parts for Heraeus Vulcan Catalytic™ products, VULCAN™ IR Systems offers unparalleled expertise and support. Being employee-owned and operated further emphasizes our dedication to quality and customer satisfaction.

Can I refurbish my gas catalytic heater panels instead of purchasing new ones?

Yes, absolutely. Our refurbishment service offers a cost-effective solution without compromising on quality. Using only OEM parts, we refurbish and re-certify VULCAN IR panels, ensuring optimum performance and immediate results.

Do you offer solutions for clientele outside the US territories?

Certainly. Our PLATINUM-infused catalyst is available for order as a direct replacement, even for competitor models, providing a global solution for your needs.

How can I ensure consistent finishing results with VULCAN™ equipment?

Inconsistent finishing results are often caused by contaminated heater panels rather than application processes or line speeds. Our full or partial remanufacture service restores heater panels to peak OEM performance, addressing issues such as dust, powder, and paint drift contamination.

How can I be sure that VULCAN™ IR Systems' solutions are tailored to my project needs?

We conduct comprehensive testing utilizing your product and project parameters before offering any final solution. This ensures that our offerings are specifically engineered to meet your requirements and guard against costly mistakes.

Can I visit your testing facility to see the process in action?

Absolutely! Our open invitation policy encourages interested parties to attend testing phases, ask questions, and participate in discussions. This hands-on experience not only enhances understanding but also helps in making informed business investments with realistic expectations.